Continence Service

The primary aim of the Continence Service is to provide individualised care programmes for patients with bladder and bowel dysfunction, and where possible, to totally alleviate incontinence. The secondary aims of the service are to provide education to the multi-disciplinary team, to raise awareness, ensure cost effectiveness, to ensure provision of quality and appropriate continence products to our clients, and to improve accessibility to the service.

The Continence Service is available to all clients who reside within geographical confines of the Trust area with the main base offices being in Bangor Hospital, Downe Hospital and Lisburn Health Centre.

There are several satellite clinics conducted every week to ensure accessibility for our patients, and we try and identify new locations that would improve accessibility for our clients.


  • Referrals

    The referral protocol is a very open one, and consists of only three criteria:

    • patients are mobile enough to be able to access clinic settings (although domiciliary visits can be arranged)
    • are motivated to comply with treatment programmes
    • and have no cognitive impairment

    Patients may self-refer by ringing through to one of the above numbers that best matches their locality.

  • Urodynamic Service

    The Continence Service also provides urodynamic service, referrals are accepted from consultants and staff within the continence team, where patients have failed conservative treatments and are likely to benefit from surgical interventions.

    The service is also supported by our colleagues in District Nursing.

  • Out of Hours

    An answering machine service operates in Bangor and Lisburn base offices.

Contact Details

Bangor Hospital

Monday – Friday: 9:00am – 5:00pm

Call us(028) 9145 0952

Lisburn Health Centre

Monday – Friday: 9:00am – 5:00pm

Call us(028) 9266 5181

Downe Hospital

Monday – Friday: 9:00am – 5:00pm

Call us(028) 4461 3811

Primary Care Connect

Monday – Friday: 9:00am – 5:00pm

Call us0845 603 2179