GP Out of Hours

The GP Out of Hours Service (Urgent Primary Care) is available if you need urgent medical care that cannot wait until your daytime GP surgery is open again.

The out of hours service operates From 6pm until 8am on week days, 24 hours on Saturdays and Sundays and 24 hours on public holidays.  It is not a walk in service. It is by appointment only and you are required to place a telephone call initially.

Your call will be answered by a call handler who will take your details and the reason for your call to the service. This information is passed to a healthcare professional who will then contact you and will either give you advice by telephone, ask you to attend for a clinic visit, or in some cases a home visit will be arranged. As this is a multi-professional team you may be seen by a doctor, nurse, mental health practitioner or a pharmacist.

GP Out of Hours (Urgent Primary Care) is NOT for repeat prescriptions, dental problems, minor ailments that your pharmacist can treat, or any other non-urgent medical condition that should be dealt with by your own GP.

It is for those urgent conditions that cannot wait until your GP surgery reopens.

Please note that the GP Out of Hours service (Urgent Primary Care) operates across 3 bases in South Eastern Health & Social Care Trust. If required to attend a base it may be to any of the 3 bases within the service; this will be specified by the healthcare professional when arranging the visit.

North Down & Ards Area	Down & Lisburn Area
Tel: (028) 9182 2344 Ards Hospital Church Street Newtownards BT23 4AS	Tel: (028) 9260 2204 Downe Hospital 2 Struell Wells Road Downpatrick BT30 6RL Lagan Valley Hospital Hillsborough Road Lisburn BT28 1JP

Please check the symptom checker on nidirect.gov.uk for advice and treatment or click on the link below for the Children’s Symptom Checker for immediate advice eg. increasing fluid intake in Children.

 

 

 

 

 

 

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• Accessibility Guides

  Ards Hospital

  Lagan Valley Hospital