Physiotherapy helps people of all ages with a disability, illness or injury. Physiotherapy can improve physical problems including loss of strength, movement and function. Physiotherapists work with babies, children and people of all ages and abilities to prevent illness or recover from injury helping people to be as active and independent as possible.

Physiotherapists working in South Eastern Health and Social Care Trust (SEHSCT) are Allied Health Professionals (AHPs) registered with the Health and Care Professions Council (HCPC) who work closely with other AHPs, nursing, social work and medical colleagues to provide the best care for every patient. Physiotherapy offers a range of interventions, services and advice to prevent illness & injury and improve individuals’ health and wellbeing.

Physiotherapists in SEHSCT provide a range of services in acute inpatient settings; outpatient clinics; in the community and in a person’s home.

For Adult Musculoskeletal Outpatient Self-Refer here.

  • Accessing Physiotherapy

    Accessing Physiotherapy Services in the South Eastern  Trust

    Physiotherapy services are provided throughout the South Eastern Trust; you can access outpatient physiotherapy through a referral made by your GP, Consultant or appropriate AHP , social work or nurse  practitioner

    • All Physiotherapy outpatient referrals are sent to the AHP Central booking office (CBO)
    • Referrals received by central booking are then triaged by physiotherapy staff onto urgent and routine waiting lists
    • You will receive a letter asking you to contact CBO to book an appointment
    • Referrals requiring Urgent assessment should be contacted within 10 working days
    • Non Urgent referrals should be assessed within 13 weeks

    All initial referrals to the Community Respiratory Service, for patients with a diagnosed respiratory condition, are made via a health care professional by contacting Primary Care Connect on (028) 9598 8000. These referrals will then be triaged, An urgent referral will be seen within 48 hours and a routine referral should be seen within 2 weeks.

  • Self- Referral

    What is self-referral?

    Self-referral is a direct route to physiotherapy for those within the South Eastern Trust. It allows you to refer yourself to physiotherapy for assessment & treatment without having to see or be prompted by another healthcare practitioner.

    Who can self-refer?

    If you reside in the South Eastern trust area, are over 16 and are suffering from e.g. low back pain, neck pain, or recent injuries such as strains and sprains or joint or muscular pain self-referral physiotherapy is for you.

    You should continue to consult your GP or hospital doctor if you are under 16 years, if you have a neurological, paediatric, respiratory, obstetric or gynaecological problem, or if you are under the care of a consultant for this problem.

    How can I self-refer?

    You can Self- Refer by submitting and online form before in the ‘Self- Referral Form’ section or alternatively printable versions of the Self-referral form can be downloaded here.

    Paper copies are also available in your GP practice, or all South Eastern Trust Physiotherapy Departments. The form can be completed and posted to:

    Central Booking Office
    1st floor Main Building
    Downshire Estate
    Ardglass Road
    BT30 6RL

    Or email the form to:

  • Self-Referral Form

    Self-referral is available for adults over 16 who need support and advice to manage symptoms related to muscle strains/joint sprains/back and neck pain.

    This referral option is not available if you are under the care of a consultant for this problem, or if you have neurological/respiratory/continence conditions. If you have Pregnancy related pain, please ask your GP/Midwife to refer you to the Pelvic Health/ Women’s Health Physiotherapy Service who do not currently accept self-referrals.

    Physiotherapy Referral Form

    • DD slash MM slash YYYY
    • DD slash MM slash YYYY
      Please be reminded that Direct access physiotherapy in SEHSCT is only available to prospective clients of 16 years and over.
    • Please enter your email address if you have access to an email account and wish to receive confirmation of your request.
    • A telephone number is essential as this is the preferred method of communication with our service users. To ensure a timely response to your request for treatment, please ensure you have entered a telephone number where you can be contacted. If you do not have a home telephone number, please provide an alternative.
    • Hidden
      If you answered YES to any of the questions above and you HAVE NOT seen a doctor for this symptom, it is essential that you arrange for URGENT advice from your GP or attend your local Emergency Department DO NOT SEND IN THIS FORM UNTIL YOU HAVE SOUGHT FURTHER ADVICE

    While you are waiting if you are concerned that your condition is worsening please seek medical advice.


  • Inpatient Care
    • Respiratory – acute respiratory
    • Neurology – rehabilitation of acute neurological conditions including stroke
    • Intensive care and rehabilitation
    • Trauma and Orthopaedics
    • Post-operative rehabilitation
    • Oncology and palliative care
  • Community Care
    • Respiratory care- Oxygen Service, Bronchiectasis service, Pulmonary Rehabilitation, dysfunctional breathing service
    • Community assessment and treatment and rehabilitation of children and adults with a wide range of neurological, physical and learning disabilities
    • Oncology and palliative care
  • Outpatient Care
    • Musculoskeletal physiotherapy outpatient clinics providing assessment, diagnostic  advice, education and treatment services for patients with back and neck pain, shoulder, knee or hip pain, strains and sprains, sports injuries
    • Rheumatology service
    • Post-operative rehabilitation
    • Hand Therapy and plastic surgery rehabilitation
    • Chronic pain rehabilitation
    • Trauma and orthopaedic outpatient rehabilitation
    • Paediatric musculoskeletal conditions
    • Rehabilitation exercise classes
    • Pelvic health – obstetric advice and classes, gynaecological diagnostics and treatment for Pelvic Pain
    • Male and female continence and prolapse rehabilitation
    • Neurology rehabilitation
    • Falls rehabilitation, strength and balance classes
    • Respiratory outpatient clinics and rehabilitation classes
    • Lymphoedema management
    • Exercise in water classes
    • Child Development clinics and paediatric outpatient clinics
  • Appointment Information

    What should I wear?

    Please wear comfortable shoes or trainers and bring appropriate clothing such as shorts or a vest-top or T-Shirt so that your condition can be properly assessed by your Physiotherapist

    How long will the assessment take?

    This varies but usually between 30 – 45 minutes.

    If you do not attend the appointment you have agreed and fail to contact us within 24 hours you will be discharged from the service. The outcome of all Physiotherapy Assessments and treatments will be forwarded to your GP.

  • Useful Links
  • Out of Hours Times & Information

    Outside of usual outpatient service times and on Bank Holidays, the physiotherapy service provides an emergency respiratory on call service for in patients in all acute hospital sites trust wide.

    Contact is restricted to hospital staff and can be made through the Trust switchboard Tel: (028) 9048 4511

  • Accessibility Guides

    View accessibility guides for the various locations below

    Ards Hospital

    Bangor Hospital

    Downe Hospital

    Downshire Hospital

    Ulster Hospital

Picture of patient using physio equipment

Contact Details

Central Booking Office

Call us(028) 4483 8 386