Trust Graduates Make Their Mark as Part of Innovative Quality Fundamentals Pilot Programme

23rd February 2024
Assistant-Director-Ruth-Gray-Dementia-Companion-Shelia-Fella-Debbie-Tinsley-Philip-Brook-and-Carol-Lutton receive their Quality Fundamentals Pilot Programme

A number of projects and their participants across the South Eastern Trust that provided opportunities to learn, team build and problem solve were celebrated at Ulster Hospital’s QIIC (Quality Improvement Innovation Centre) hub.

Clinical and non-clinical support staff completed their learning in the Trust’s Quality Fundamentals Programme, leading from the front in initiatives such as ‘Improving Stock Management in Laundry’, ‘Improving Compliance of Recording Patient Data in Community Nursing Diary’ and how to utilise digital technology to deliver as part of the RITA project (Reminiscence Interactive Therapy Activities) based at Lagan Valley.

Laundry Supervisor Philip Brook explained how taking part in the programme enabled his team to work on “a quicker response time,” making stock management ultimately more efficient on the Ulster Hospital site. “Taking part in the course enabled me to see how what we were doing day-to-day, it was about putting that down on paper. It is lovely to be able to get together as a lot of the course was over Zoom as it began during Covid. It is great to be here and to see everyone and what we have achieved.”

Associate Improvement Advisor Carol Luton described the celebration as a recognition of “all the participants’ hard work.” Carol said, “This is the first programme we have rolled out that did not have a clinical focus. We started off with a cohort of 20 participants and so far we have had four staff complete the course. Today is a delight to see the success and the participants’ are so proud of their achievements as are we. “This isn’t the end for them, we are going to provide support going forward so that they can take on new projects and this is a great example for other staff within the Trust to think of taking up their place on the programme in the future.”