Ulster Hospital Switchboard Legend Reflects on Half a Century of Crucial Connections16th March 2023
Phil McCorry, one of the most recognised voices behind the Ulster Hospital switchboard is hanging up his headset after a remarkable 47 year career.
Phil started out his Health & Social Care journey in Daisy Hill Hospital in 1976 where he met his wife Audrey, before relocating to the Ulster Hospital in 1982 as a Porter. He progressed to the role of Supervisor in Team 1 within Patient Experience before moving to the Main Reception, becoming the friendly face that greeted patients and families attending the hospital for many years.
Keen to continue with his love of engaging and connecting with patients and members of the public, Phil moved across to Switchboard Services where he has worked ever since.
Phil’s dedication and commitment has been exemplary, working every weekend since he started out in his career. He has set the standard for excellence in switchboard services right across the South Eastern Trust.
Over the years, Phil has built great relationships with staff, patients and clients. His friendly and helpful demeanour has made Phil a favourite among many, with a willingness to go above and beyond to help others.
Reflecting on his career, Phil said, “Over the years I have met people from all walks of life. I have loved working in the Health Service and engaging with not only staff, but patients and members of the local community who got to know me very well behind the headset! I would particularly like to thank my colleagues on Switchboard in both the Downe and Ulster Hospital for all their help over the years.
“I have loved every minute of my career – it really has been an amazing journey. Every day was a good day, a special day. I can look back with cherished memories. I will miss everyone so much and colleagues that I have met over nearly half a century will be friends forever!”
Wishing Phil well on his much deserved retirement, ICT Telecommunications Manager, William Devlin added, “Phil has given so many years of service and dedication and I would like to thank him. He is a valued member of the team and everyone will miss his experience and expertise. On behalf of myself and the Switchboard Team, congratulations on your retirement. We hope you enjoy your seven day weekends!”
Phil has most certainly earned his retirement and will be missed greatly by everyone in the Trust who had the pleasure of working with him over the years. It is now an opportunity to relax and enjoy the weekends once again!